Terms & Conditions

Terms and conditions

Ordering:
Wholesale to the nautical/tropical decor trade only with supporting documentation. You must be a store or web business that specializes and sells nautical/tropical decor as your main line. Furniture stores also qualify for purchasing the mirrors and windows. Initial orders must ship to the business address if approved except for internet only businesses. . We reserve the right to refuse anyone who we feel doesn't qualify for wholesale and may request pictures of your store,   Sorry, designers/architects and other web stores that are nautical or tropical in content do not qualify for wholesale. .No minimum, (except for jewelry which has a $200 minimum) however there is an additional $10 processing for orders under $100.
Items not available at time of shipment will be backordered and will ship when in, unless canceled prior to shipping or if the item or items become discontinued.
We only accept retailers within the continental U.S., and only ship within this area.
No COD orders. All sizes are approximate. Colors may vary.
Dropshipping is available with an additional $6.00 per location/order

Price:
All prices are wholesale based on F.O.B. warehouse in Georgia, and are subject to change without notice.

Payment:
Accepted forms of payment are Visa, Mastercard, American Express, certified and company checks. There will be a 7-day additional wait on company/personal checks before shipping. Credit cards will be processed prior to shipping. Sorry no COD's.
Terms may be granted after initial orders with credit sheet and valid credit card for security...however if not paid within 15 days of due date we reserve the right to charge your credit card on file for payment.

Shipment:
Shipping will be by UPS ground or trucking, and special shipping is available upon request. Rush orders will require an additional $6.00 per delivery address charge plus additional shipping costs for any air freight charges. Dropshipping is available for approved websites with an additional $6.00 per location/order non-refundable cost. (No minimum processing fees for dropships to your customer)   Shipping to the continental US only. Shipping charges are non-refundable.

Damage Claims/Returns:
Claims for damage must be filed with the delivery carrier upon receiving the goods. Claims for damaged goods must be submitted to us within 2 days after receipt of goods with supporting documentation. We will exchange the item or items only after the claims procedures are met. No returns will be accepted without a prior authorization number obtained from us.

Non damage item returns will be accepted within 21 days of delivered goods with a 15% restocking fee and return authorization. All returns must be in the original box and packing for a refund. Defective goods will be replaced with the same identical item...no exceptions...substitutions on defects will be treated as a new order and return. Most items shipped are inspected before shipping as our goal is zero defects.
Shipping charges are non-refundable.

NOTICE: We reserve the right to change terms as we see necessary without prior notification.

Nautical Tropical Imports
3939 Royal Drive
Suite 117
Kennesaw, Georgia 30144

TOLL FREE within the USA dial 877-770-PALM (7256)
770-514-2002 direct line phone
Fax toll free within the USA 877-348-2296 (fax only)
Outside the USA dial 770-514-2002 and press send

E-mail sales@nauticaltropicalimports.com

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