
Terms and conditions
Ordering:
Wholesale to the nautical/tropical decor trade only with supporting documentation. You
must be a store or web business that specializes and sells nautical/tropical decor as your main line. Furniture
stores also qualify for purchasing the mirrors and windows. Initial
orders must ship to the business address if approved except for internet
only businesses. . We reserve the right to refuse anyone who we feel doesn't
qualify for wholesale and may request pictures of your store, Sorry, designers/architects
and other web stores that are nautical or tropical in content do not
qualify for wholesale. To open an account with us we require a $250
opening order on all lines except the jewelry line. We require a
$200 opening order in jewelry in addition to our other lines. No minimum
after initial order however there is an additional $10 processing for orders under $100.
Items not available at time of shipment will be backordered and will ship when
in, unless canceled prior to shipping or if the item or items become
discontinued. Any custom or large orders will require a non
refundable
deposit to place the order.
Any Item marked special order or having a wholesale of $300 or more will require
a non refundable 20% deposit in order to secure the merchandise for you.
Please allow 5-8 months for any special order or large merchandise.
International orders...
We now will accept certified retailers in the USA as well as surrounding
countries such as Canada! All international orders will have a 6%
fee added due to extra packing and inspection.
Any duties/fees from any international shipments are the responsibility of the
receiver. We will also ship to Puerto Rico and the Bahama Islands as
long as we ship to your consolidator and they ship to you. Once the
product has left the consolidator it cannot be returned or any damage or defect
claims so inform your consolidator to inspect the product before shipping to
you.
For all retailers...FYI
No COD orders. All sizes are approximate. Colors may vary.
Dropshipping...
Dropshipping is available with an additional $6.00 per location/order. (Items with
mirrors or glass have an additional $6.00 per order packing fee)
Dropshipping is only available to the USA and we dropship items that ship UPS
ground...we cannot dropship items that go
by freight.
Price:
All prices are wholesale based on F.O.B. warehouse in Georgia, and are
subject to change without notice.
Payment:
Accepted forms of payment are Visa, Mastercard, certified and company
checks. To become a dealer we require a current credit card on file
even if you intend to pay with a check. There will be a 10-day additional wait on company checks before shipping.
Credit cards will be processed prior to shipping. Sorry no COD's.
With the economy as it is we are currently accepting
credit cards only and no terms.. We will review customers history for the
future for terms on an individual basis.
Shipment:
Shipping will be by UPS ground or trucking, and special shipping is
available upon request. Rush orders will require an additional $6.00 per
delivery address charge plus additional shipping costs for any air freight charges.
Dropshipping is
available for approved websites with an additional $6.00 per location/order non-refundable cost. (No minimum
processing fees for dropships to your customer) Shipping to
the continental US only. Shipping charges are non-refundable. Note:
due to the carrier mishandling of the larger fiberglass porthole mirrors there
will be an additional $6 per each of these porthole mirrors (17" to 24")
for all dropships so that we can pack them in larger boxes to cover packing cost
and to prevent breakage.
Damage Claims/Returns:
Claims for damage must be filed with the delivery carrier upon receiving
the goods. Claims for damaged goods must be submitted to us within 2 days
after receipt of goods with supporting documentation. We will exchange the item
or items only after the claims procedures are met. ( Exchange is for the
same item only) No returns will be accepted
without a prior authorization number obtained from us.
Non damage item returns
will be accepted within 21 days of delivered goods with a 15% restocking fee and return
authorization. All returns must be in the original box and packing for a
refund.
Defective goods will be replaced with the same identical item...no
exceptions...substitutions
on defects will be treated as a new order and return. Most items shipped
are inspected before shipping as our goal is zero defects.
Shipping charges are non-refundable.
NOTICE: We reserve the right to change terms as we see necessary without
prior notification.
Nautical Tropical Imports
3939 Royal Drive
Suite 117
Kennesaw, Georgia 30144
TOLL FREE within the USA dial 877-770-PALM (7256)
770-514-2002 direct line phone
Fax toll free within the USA 877-348-2296
(fax only)
E-mail
sales@nauticaltropicalimports.com
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